Vellum & Sigil Logo: Vellum & Sigil is written in the center of a double circle, underneath it states

Privacy Policy for Vellum & Sigil LLC

Effective Date: April 3, 2026

Vellum & Sigil LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy applies to Vellum & Sigil LLC and all of its associated business divisions and d/b/a entities, including:

  • After Hours Travel (Travel Agency Services)
  • Aliyah Apostilles (Mobile Notary and Apostille Courier Services)

1. Information Collection

We collect information you provide directly to us to facilitate the services you request. This includes:

  • Contact Information: Name, email address, and mobile phone number.
  • Personally Identifiable Information (PII): To fulfill travel bookings, insurance quotes, or real estate transactions, we may collect sensitive data such as dates of birth and government-issued identification (e.g., passport details).
  • Professional Referrals: We may receive your contact information from our verified professional profiles on industry platforms, including the American Society of Travel Advisors (ASTA) and the International LGBTQ+ Travel Association (IGLTA), when you proactively request a consultation.

2. Use of Information

We use your information strictly to:

  • Provide and manage travel, insurance, and real estate services.
  • Send one-to-one transactional and informational SMS updates (e.g., itinerary status, document receipts, or shipping notifications).
  • Note on SMS Security: We will never request or send highly sensitive data (like Social Security numbers or full financial details) via unencrypted SMS.

3. Service Providers & Tools

To provide our services, we utilize trusted third-party platforms (such as our CRM, Tern). These providers are used solely to facilitate business operations and are contractually prohibited from using your personal data for their own marketing purposes.

4. SMS Messaging & Consent

By providing your mobile number and opting in to receive messages, you agree to receive transactional and informational text messages from Vellum & Sigil LLC and its associated brands.

  • Opt-Out: You can cancel the SMS service at any time by texting "STOP". We will send a final confirmation message, then cease all SMS communication.
  • Help: For assistance, reply with the keyword "HELP" or contact [Your Email Address].
  • Terms: Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

5. Third-Party Sharing (Mandatory Disclosure)

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security & Retention

We implement industry-standard security measures to protect your PII. Your data is stored on secure networks and is accessible only by authorized personnel. We retain your information only as long as necessary to provide services or comply with legal requirements.

7. Contact Us

For questions regarding this policy, please contact:

Vellum & Sigil LLC

info@vellumandsigil.com

350 Lincoln Street, Suite 2400

Hingham, MA 02340